This website (lucernegrand-condo.sg) is operated by Jae Tan, a licensed real estate salesperson with ERA Realty Network Pte Ltd (CEA Licence L3002382K).

Information we collect

When you submit an enquiry through this website (for example, an enquiry form, showflat appointment request, or callback request), we collect the contact details you provide, which typically include your name, phone number, and email address.

How we use your information

The contact details you provide are used solely to follow up with you regarding your enquiry about Lucerne Grand. This may include arranging showflat viewings, sharing project information, and answering questions about the development. Your enquiry is handled directly by Jae Tan as a licensed ERA salesperson.

How we store and protect your information

Your information is stored securely and accessed only for the purpose of responding to your enquiry. We retain your information in line with Singapore's Personal Data Protection Act (PDPA) for as long as is reasonably necessary to respond to your enquiry and to comply with applicable record-keeping obligations.

Advertising measurement

To measure the effectiveness of our online advertising, a securely hashed (irreversibly scrambled) version of your email address or phone number may be shared with advertising partners such as Google. This hashed data is used only to match enquiries to ad interactions and cannot be read as your actual contact details.

Your rights

You may, at any time, request access to your personal information, request that it be corrected, or request that it be deleted. To make any of these requests, please contact:

Updates to this policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page.